A reader
sent through a question asking me 'out of curiosity' how I got started being a resume writer. I'm happy to share a few person details with you, so here goes...
How I got started as a Resume Writer
It
sorted of started by accident, really.
A grandmother I knew from when I took my children to kindergarten, told me about a free TAFE course that she had recently completed and thought I would enjoy.
I enquired, and next semester enrolled in the course Career Education and Employment for Women As I progressed through the six month course,
we not only learned how to write a market effective resume and cover letters but
also explored different career paths for women who had been stay at home mums,
and how to plan for your return to the paid workforce now or in the future.
This
was not the first course I had enrolled in, but it was definitely the one that
I got the most out of.
One
thing that I found since I had been a teenager was that I had a knack for using
a computer that most other women around my age didn’t. And in each of my
previous courses whenever someone had a difficulty, I had usually completed the
task and was able to help – and, on a number of occasions when there was
technical difficulties with the computer that even the class teacher could not
resolve, I could usually piece together the underlying problem which was
causing things to go wrong, and most times was able to resolve the problem with
ease.
So,
while enrolled in the course, we explored ideas for starting our own
business. By this time we had each
assessed our workplace strengths and abilities, and although I was a hunt and
peck typist, with the teachers help we identified that I:
- Could type
- Had an eye for troubleshooting computer problems
- Enjoyed helping fellow students
I
also had writing and proofreading skills from my personal interest in novel
writing to add to my basic skill list – but as fiction novel writing wasn’t
going to help me in a job without me having a completed manuscript (and I was
not writing with the aim of publication at that time), we determined that I
could apply for Reception and Admin roles or even start my own business
offering typing, proofreading and beginner computer training.
I
didn’t want the hassle of trying to drum up business, even though working for
myself did appeal to me. I didn’t have to look for work, but decided to start
applying for work sooner rather than later, because many of the other ladies in
the course had all been struggling for a long while, and I wanted to put my new
jobseeking skills into practice while they were still fresh.
Months
later, still without a job despite close to two hundred applications sent and plenty of interviews having been gained, an
unexpected bill came in that I just wasn’t financially prepared for. Now, it
was more important for me than ever to earn some cash so I didn’t end up ‘behind
the eight ball’ which would be near impossible to ever get back in front, so
when a friend asked if I could teach her friend how to use a computer, the
words ‘she is happy to pay you’ was such a relief and the answer I was looking
for.
I
had self-doubts – as a lot of mums, and particularly stay at home mums, possess
– but I also thought back to my course teacher’s comments after I had had my
turn presenting a possible self employment business idea to the class saying ‘you’d
be very good at that’ to spur me on.
So,
I started teaching someone who had never even turned a computer on, and
patiently explained terminology, how to control the mouse and how to use a
personal computer and word processor.
At
some point, someone asked me if I would be able to type up a letter for them,
so I agreed without too much hesitation, charged twenty dollars, and deciphered
their very messy handwriting and created what looked like a standard business
letter – I fixed up their atrocious spelling, punctuation and grammar, tweaked
a few of the sentences and paragraphs so they weren’t quite so repetitive and
imparted their key points more directly and concisely and which removed the
anger, swearing and name-calling hostility the writer felt so that their
complaint would be treated more seriously.
My customer was highly satisfied with the letter and mailed it off, and
a week or so later rang me excited to advise that after all this time, all this
long, drawn out fighting, the company had apologised and was giving them a full
refund.
This
lead to that customer telling people to contact me whenever any of her large
group of friends and family needed a document typed. And, a couple of customers
later, someone wanted me to type up a resume for them.
Once
again, I experienced a moment or two of self-doubt about my ability to do this,
but in the end just figured it was just another type of document. I think now that the reason for my self-doubt
was because I knew how important a resume and cover letter was in generating
employer interest, so that they called you to invite you to attend an
interview, and I was worried I didn’t have the specialised skills to achieve a
good enough document for them.
I
worried for nothing.
The
person had handwritten something so terrible, that was so unlikely to get them
any favourable result no matter how attractive I made the presentation of their
content, and instead of just accepting the job and their leaving with the
expectation that I would deliver their printed document and an electronic copy
to their home address within the next two days, I invited the person to have a
coffee or tea with me, and I discussed how I didn’t think they would get good
results, and showed them the resume I had created back in that course, and
worked with the person for the next two or three hours as together we created better
content.
That
person did a walk in to a business the following day with his lovely new resume
to hand over, and I happened to run into this otherwise a stranger to me at the
drop off and pick up bay at Penrith station at about 4 p.m. that afternoon as I
dropped my daughter off to meet up with friends to go shopping. And I was really glad I had decided to let my
daughter go (I was quite hesitant about letting her do this without a parent to
supervise them) or I wouldn’t have learned that he got the job and would be
starting the following Monday.
From
there, word of mouth sent more business my way, and soon I was only writing and
typing resumes and cover letters – and I now had some savings to see me through
any future nasty bill surprises.
I ran the business for about four years on a part time basis to suit my needs, before I discovered that the Employment Service industry existed, and now ready to obtain full time employment applied for entry-level positions so I could get a foot in the door (consultants and case managers all needed to be experienced).
So there you have it, that is how I got started as a resume writer - by stumbling my way into it. I hope this inspires you to follow your interests and skills for the type of work you are trying to gain.
Leave me a comment!
Char
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